Privacy Policy

Our short version

We collect as little as possible, we never sell your personal information, and we only send you marketing if you ask us to. If you bought from us on a marketplace, we use your information to fulfill and support that order — not to market to you — unless you separately sign up with us directly.

1. Information we collect

• If you join our email list (coming soon): the name and email address you give us, and your consent to be contacted.
• If you buy from us on a marketplace (such as Etsy or Gumroad): that marketplace processes your payment as seller of record and shares limited order details with us (for example, the item and an order/contact reference) so we can deliver and support your purchase.
• Basic site data: standard, minimal analytics about how this site is used.

2. How we use it

To deliver your products, provide customer support, meet legal and tax obligations, and — only with your consent — send you updates you asked for. We do not sell or rent your personal information.

3. Marketplace buyers: no marketing without your opt-in

If we received your email because you purchased through a marketplace, we use it strictly for that order's fulfillment and support. We will not add you to marketing emails on that basis — consistent with those marketplaces' policies. You will only receive marketing from us if you separately and explicitly sign up through our own website or offers, and you can unsubscribe at any time.

4. Sharing

We share information only with the service providers that make our business run — for example, the marketplaces and payment processors that handle your purchase, and our email provider once our list is live — and only as needed to provide the service or comply with law. We do not sell personal information.

5. Your choices & rights

You can ask us to access, correct, or delete your information, and every marketing email includes a working unsubscribe link. To make a request, email us. Depending on where you live, you may have additional rights under applicable law.

6. Retention

We keep information only as long as needed for the purposes above, including order records we must retain for tax and accounting.

7. Children

Our products and site are not directed to children under 16, and we do not knowingly collect their information.

8. Changes & contact

We may update this policy; the date above shows the current version. Questions or requests: sovrenlabs@gmail.com.